Mailing Results

Understanding the technological needs of our disparate County community involved extensive research and data collection.
Results from the mailing survey:

Do you access the Internet from your current residence? Total Percentage

Yes

373

94%

No

23

6%

How do you connect to the Internet?    

Dial-Up

183

50%

DSL

43

12%

Cable

125

34%

Satellite

8

2%

Wireless

6

2%

ISDN

3

1%

What is the primary use of your Internet connection?    

Personal Use

285

76%

Academic Use

29

8%

Professional Use

61

16%

On average, how many hours per week do you use the Internet?    

0-10

101

27%

11-20

162

44%

21-40

72

19%

41-60

20

5%

61-80

4

1%

81-100

6

2%

101+

7

2%

     
Would you use a wireless connection if available?    

Yes

362

94%

No

22

6%

From where would you be most likely to access a wireless Internet connection?    

Home

280

74%

Work

29

8%

Mobile Use (Personal)

35

9%

Mobile Use (Professional)

35

9%

For what purpose do you anticipate using a wireless Internet connection? Check all that apply.    

E-Mail

357

95%

Web Browsing

332

88%

Research

268

71%

Gaming

61

16%

Downloading

204

54%

Other

32

8%

Do you already possess equipment (receiver/antenna, router, etc.) to connect a wireless signal to your computer?    

Yes

153

40%

No

233

60%

If you answered “No”, there is a one-time cost to acquire equipment to access a wireless network. What is the maximum amount you’d be willing to pay to obtain access?    

$50

87

36%

$100

92

38%

$200

48

20%

Cannot Afford

18

7%

The Wireless Washtenaw team is attempting to offer a restricted free level of service. The characteristics of this service have not yet been defined. What is your preferred form of free service, ranking in order from 1 to 6.    

Free service for residents to government sites

4

 

Free service for residents to educational sites

3

 

Free monthly service for up to 20 hrs

1

Most Preferred

Free service limited to dial-up Speeds

2

 

Free service based on the time of day

5

 

Free service for responding to select advertising

6

Least Preferred

Would you pay for service upgrades, such as faster speeds, no advertising, or unlimited usage, if the base (or “free”) wireless system characteristics were unacceptable to you?    

Yes

285

75%

No

96

25%

If the characteristics of the restricted free service were unacceptable to you, at what monthly cost would you refuse to purchase services above the “free” plan?    

$5/month

37

10%

$10/month

71

20%

$20/month

95

26%

$30/month

80

22%

$40/month

46

13%

$50/month

35

10%

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